Frequently Asked Questions
Everything you need to know about our farm-to-table products.
Where does Purelyagro source its products?
We source all our products directly from certified sustainable farms and local cooperatives to ensure the highest quality and freshness for our customers.
How do you ensure the quality of perishable goods during shipping?
We use temperature-controlled packaging and expedited shipping methods to ensure that all perishable food items arrive at your doorstep in peak condition.
What is your return policy for food items?
Due to the nature of food products, we cannot accept returns. However, if your order arrives damaged or is incorrect, please contact us within 24 hours for a full refund or replacement.
Are your products organic and non-GMO?
The majority of our catalog is certified organic and non-GMO. Specific certifications are listed on each product page under the 'Ingredients and Sourcing' section.
Do you offer international shipping?
Currently, we only ship within the continental United States to maintain the integrity and freshness of our food products during transit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay through our secure checkout system.